Búsquedas recientes


No hay búsquedas recientes

Zendesk EAP - Article Multiplacement


When trying to place a new article after getting this EAP, I'm running into a dead end. (Note that I'm not trying to pla...

Publicado 29 oct 2024 · Roxanne Meuse

3

Seguidores

4

Votos

3

Comentarios


When trying to create a placement, the sections within a category do not appear. This applies to every category in every...

Publicado 29 oct 2024 · Erin Downing

0

Seguidores

1

Voto

0

Comentarios


I'm not sure if this is a known exclusion at this point (I didn't see it in any of the documentation?), but it looks lik...

Publicado 29 oct 2024 · Aja Varney

0

Seguidores

0

Votos

0

Comentarios


The select a section screen remains scrolled down.  Steps: > Add a new section > On the Select a section screen, select ...

Publicado 29 oct 2024 · Jesse H

0

Seguidores

0

Votos

0

Comentarios


Hey Team,   Loving the new article placement UI that comes with this EAP.  It would be 100x even more useful if you coul...

Publicado 28 oct 2024 · Amie Brennan

1

Seguidor

1

Voto

0

Comentarios


When choosing a section to place an article, you have to click the checkbox or radio button.  Hovering your mouse over t...

Publicado 25 oct 2024 · Bill Decker

1

Seguidor

2

Votos

0

Comentarios


We have Zendesk brands with different language settings. This causes the system to return the message “Missing translati...

Publicado 25 oct 2024 · Erin Downing

0

Seguidores

2

Votos

0

Comentarios


Based on your workflow, some article settings may or may not carry over to each placement. See my examples below.    Sit...

Publicado 25 oct 2024 · Erin Downing

0

Seguidores

1

Voto

0

Comentarios


I clicked Add > Article in Mediaocean UK & Ireland, selected the placement, which was in Mediaocean UK & Ireland only, c...

Publicado 25 oct 2024 · Erin Downing

0

Seguidores

1

Voto

0

Comentarios


After selecting the brand for my article, the specific category I need to select displays 0 sections instead of the actu...

Publicado 07 oct 2024 · Erin Downing

1

Seguidor

1

Voto

1

Comentario