Búsquedas recientes
No hay búsquedas recientes
Zendesk EAP - Article Multiplacement
Mostrar todas
Ordenar por actividad reciente
I created an article in one brand (North Star) and then added it also into a second (Dealer Tech Center) brand we have. ...
Publicado 09 oct 2024 · Customer Service
2
Seguidores
1
Voto
0
Comentarios
When creating a new article, by going into a Brand/Category and section and then going to Add > Article the placement do...
Publicado 08 oct 2024 · Kelly Patkus
3
Seguidores
3
Votos
0
Comentarios
When I'm trying to add an article to a section the number of sections per category is incorrect, in one case it's showin...
Publicado 10 oct 2024 · Liam McFarlane
2
Seguidores
0
Votos
1
Comentario
I am trying to find the section where I need to publish an article. It is not in the list. When I search for the section...
Publicado 07 oct 2024 · Laura Arroyo
1
Seguidor
0
Votos
1
Comentario
Once you select the sections you want to publish the article in, you should see them as folders. All these FAQs that app...
Publicado 01 oct 2024 · Katerina Papaefthymiou
2
Seguidores
1
Voto
4
Comentarios
We are super excited to test the multiplacement feature and thankful for the development and continued improvement ongoi...
Publicado 03 oct 2024 · Rebecca
2
Seguidores
2
Votos
2
Comentarios
When looking at the multi-placement window, it should the placement path of the article. This would make it easy to see ...
Publicado 04 oct 2024 · Morgan King
1
Seguidor
0
Votos
1
Comentario
When looking at the category ‘departments’ on one of my brands, there are 23 sections within it, however the multi-place...
Publicado 04 oct 2024 · Morgan King
1
Seguidor
0
Votos
1
Comentario
We've noticed that when an article that was already created has another placement it can take several minutes before it ...
Publicado 04 oct 2024 · Morgan King
1
Seguidor
0
Votos
1
Comentario
When opening the window for multi-placement it doesn't show all sections within the category or sub-section. It appears ...
Publicado 04 oct 2024 · Morgan King
1
Seguidor
0
Votos
1
Comentario