Ramin Shokrizadeh
- Actividad total 3608
- Última actividad
- Miembro desde
- Siguiendo 0 usuarios
- Lo siguen 16 usuarios
- Votos 22
- Suscripciones 1776
Resumen de la actividad
Última actividad de Ramin Shokrizadeh-
Ramin Shokrizadeh hizo un comentario,
Orocube LLC agree that rich text formatting, including hyperlinking of text, is a valid request and should be something we support eventually. Unfortunately, the way Chat is built today does not su...
-
Ramin Shokrizadeh hizo un comentario,
Fawkes P. please send the content of your spam messages to us and we will investigate it further. The Web Widget and Abuse team have considered and tested using reCaptcha support and they were not ...
-
Ramin Shokrizadeh hizo un comentario,
Hi there, Ramin here, one of the Senior Product Managers working on Chat. Just wanted to give a brief update on what we have done in the last couple months to help reduce chat spam attacks through ...
-
Ramin Shokrizadeh hizo un comentario,
Sorry that you feel that way Orocube LLC, I can assure you its not our goal when we come in the office. Most businesses that we have talked to prefer to use URL shorteners that is on a domain they ...
-
Ramin Shokrizadeh hizo un comentario,
Hi Riah, You can submit to be included in the EAP for agent workspace enhancements here: https://support.zendesk.com/hc/en-us/community/posts/360030962134-Using-the-Zendesk-Agent-Workspace-EAP- Thi...
-
Ramin Shokrizadeh hizo un comentario,
Hi Ester, The Apps Framework is separate from the Javascript APIs for the Chat standalone widget, so there is nothing you need to do right now. If you are using the standalone widget, you can conti...
-
Ramin Shokrizadeh hizo un comentario,
Hi Martin, Currently, you cannot hyperlink text inside the pre-chat or offline form. It only supports hyperlinking of full links and we have no immediate plans to change this. If you want to reduce...
-
Ramin Shokrizadeh hizo un comentario,
Jobs are posted here: https://jobs.zendesk.com/i/us/en/search-results
-
Ramin Shokrizadeh hizo un comentario,
Hi there Viviana, That is the Chat Badge and you can disable it in the Widget settings within the Chat dashboard. You can look at this article on the settings to learn more: https://support.zendesk...
-
Ramin Shokrizadeh hizo un comentario,
Hi Noah, The reporting today should attribute the chat to whoever is in the chat conversation once the session is ended by the visitor or expires naturally. When you transferred the chat, did both ...