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Ramin Shokrizadeh

  • Actividad total 3631
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Última actividad de Ramin Shokrizadeh
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    Ramin Shokrizadeh hizo un comentario,

    Hi Xavier, Thanks for posting your question. Your current account is considered a Phase 0 (Legacy Chat Standalone) account and we are not migrating these type of accounts at the moment. It will mos...

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    Ramin Shokrizadeh hizo un comentario,

    Rob Lee Unfortunately, we do not provide assistance with custom code. You may be able to ask freelance developers to help you out using the Real Time APIs. You can also look at some of our partners...

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    Ramin Shokrizadeh hizo un comentario,

    The link to the settings section depends on what account type you are. If you go to Setting ---- Widget ---- Widget Security you will see the option. The link in the doc is to explain the security ...

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    Ramin Shokrizadeh hizo un comentario,

    pouria bagheri looks like you are using the wrong secret, you are using the one for help center. To get the one for Chat, follow the instructions here: https://support.zendesk.com/hc/en-us/articles...

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    Ramin Shokrizadeh hizo un comentario,

    Mani Berenji Currently, it is not possible to pre-select departments in the popout experience. 

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    Ramin Shokrizadeh hizo un comentario,

    Mark Knight There are no real advantages. The plugin exists for people who use Wordpress and are not comfortable adding code. If you are comfortable, editing theme code gives you more flexibility i...

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    Ramin Shokrizadeh hizo un comentario,

    Hi Mark, Thanks for being passionate for this over the years. Unfortunately, it isn't something we are planning to support again any time soon. Your best bet is to use something like Clearbit and b...

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    Ramin Shokrizadeh hizo un comentario,

    Albert Llorente that is expected for accounts on the Lite plan, you can see that in the pricing plan breakdown on the website: https://www.zendesk.com/chat/compare/#compare

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    Ramin Shokrizadeh hizo un comentario,

    Bradley Weismann the Web SDK is separate from the Web Widget, you would build a custom widget and using the Chat Web SDK for the chat component of the experience. 

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    Ramin Shokrizadeh hizo un comentario,

    Do you have the Zendesk Chat and Zendesk Support app installed? As the code could be generated by the apps installed or the theme code, you are best to look for references or uninstall the app and ...