Mikayla Welborn
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Última actividad de Mikayla Welborn-
Mikayla Welborn hizo un comentario,
Thanks I'll give that a try!
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Mikayla Welborn hizo un comentario,
@Jennifer thanks for the tip. Do you know what condition(s) I can use to tag tickets solved by Answer Bot?
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Mikayla Welborn hizo un comentario,
If a customer solves their own ticket using Answer Bot, I don't want to send them a satisfaction survey. How could I exclude these tickets from our satisfaction survey automation?
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Mikayla Welborn hizo un comentario,
Can the end-user's location be used in business rules? We would like to be able to create triggers using the end-user's location.
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Mikayla Welborn hizo un comentario,
Thanks Caroline. That workaround did the trick!
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Mikayla Welborn creó una publicación,
Outbound-only phone support
RespondidaI would love to see the ability to configure outbound calls through Zendesk Talk without allowing inbound calls.