Cheryl Schmelzer

1. Support
2. ...
3. More integrations
4. WordPress: Setting up and using the Zendesk Support for WordPress plugin

Hi Shannon, Thank you for the response.  After some additional testing, I realized that I wasn't seeing the search results because our Zendesk site requires a login.  Then I found that there is a b...

• Ver comentario
• Cheryl Schmelzer
• Creación 31 de mayo de 2016 13:58
• 0 votos

1. Support
2. ...
3. More integrations
4. WordPress: Setting up and using the Zendesk Support for WordPress plugin

I've integrated my Wordpress and Zendesk accounts, and I enabled the Web Widget. When I click the button, I only see the Contact Form. I do not see the Help box first, where I can type search text ...

• Ver comentario
• Cheryl Schmelzer
• Creación 24 de mayo de 2016 21:00
• 0 votos

1. Comunidad
2. Feedback on Guide
3. Sub-section in Knowledge Base

We also need sub-sections in order to better organize our documentation. Without sub-sections, we will be unable to add our product documentation to the help center.

• Ver comentario
• Cheryl Schmelzer
• Creación 11 de junio de 2015 18:05
• 1 voto