Jared

1. Comunidad
2. Feedback on Support
3. Conditional ticket forms based on organization

Terry, The point I was making is that when I have agents in our organization open up tickets (based on an incoming phone call), or an internal request, I want to limit their ability to service spe...

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• Jared
• Creación 27 de febrero de 2015 20:34
• 0 votos

1. Comunidad
2. Feedback on Support
3. Conditional ticket forms based on organization

Ticket Forms by Groups would be better for us. We have specific groups within our organization that service tickets.

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• Jared
• Creación 13 de febrero de 2015 03:47
• 0 votos