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Nigel Dalton Brown

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Última actividad de Nigel Dalton Brown
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    Nigel Dalton Brown hizo un comentario,

    Adding some more comments on user-friendly table formatting options. 1. What is the deal with the line spacing? I've tried almost everything to get rid of the spacing above and below the text but I...

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    Nigel Dalton Brown hizo un comentario,

    Hi hope you can help.  Am trying to set up templates for Guide and have just tried to add Knowledge capture. I've added my zendesk domain and then when I click "Login" nothing happens. Presume I'm ...

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    Nigel Dalton Brown hizo un comentario,

    Hi, for those of us who are not competent/comfortable making changes to CSS etc, please can we have more user-friendly table formatting options.  borders from a word like set op options cell shadi...

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    Nigel Dalton Brown hizo un comentario,

    Will sub-sections be available to everyone, including Lite?

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    Nigel Dalton Brown creó una publicación,

    Does "Pending" status automatically send an email to the requester?

    My apologies everyone, really dumb question time. If I open a new ticket that a client has raised, type some info in the Public reply and then set the status to "Pending", does that automatically s...

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    Nigel Dalton Brown creó una publicación,

    Trigger/Autoresponse by from

    HI, I have a client who sends me reports from his fax machine, which obviously doesn't receive emails. Is there any way to set up an autoresponse as follows so teh response goes to John rather than...

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    Nigel Dalton Brown hizo un comentario,

    Hi Ben, thanks for the reply and pointing me in the right direction. Based on earlier recommendations from friendly community,  I'm on Team subscription,.......... so, phew,  I can use your suggest...

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    Nigel Dalton Brown creó una publicación,

    Newbie post - Can my users be automatically logged in to Zendesk as "End-users"

    Hello again, second non-technical newbie questions?  Apologies....not sure of the right way to ask this question...... I'd like to have a "User Guide" button in the header of my web based applicati...

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    Nigel Dalton Brown hizo un comentario,

    To Joel Joel, many thanks for your response.I like the idea of "organisation" level. It is a B2B app so have many users at a single organisation, so "organisation" level would work well. Separate w...

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    Nigel Dalton Brown creó una publicación,

    Newbie question

    My apologies. Non techie newbie. Q: Am trying to work out which Plan to sign up to, Essential or Team I'm a one person startup and am getting an application designed by a software house....so no ma...