Claire Miller

1. Comunidad
2. Support Q&A
3. Easy way to delete 80K of Russian spam?

Hey Karen, Sorry to see you've been running into issues here. I can see you now have a ticket about this sitting with our Technical Support Engineers. Someone from our team should be getting back t...

• Ver comentario
• Claire Miller
• Creación 5 de junio de 2018 17:16
• 0 votos

1. Support
2. ...
3. More integrations
4. Setting up the Zendesk Support for HubSpot integration

Hi David,  I can see you have another ticket open and sitting with our team - someone should be reaching out to you there directly to assist further. But generally speaking, I typically recommend r...

• Ver comentario
• Claire Miller
• Creación 14 de marzo de 2018 20:33
• 0 votos

1. Support
2. ...
3. Shopify integration
4. Setting up the Zendesk Support for Shopify integration

Hey Justin,  At this time, there isn't a way to integrate this with Talk. Currently the integration can only map identities across the two platforms via email.

• Ver comentario
• Claire Miller
• Creación 14 de marzo de 2018 20:27
• 0 votos

1. Support
2. ...
3. Salesforce integration
4. Legacy Salesforce: Installing and configuring the app in Zendesk Support

Hey Derek, At this time there is no way to resize the app in the side bar. Regarding your second question it sounds like there may have been a mixup about a couple things. There were some recent up...

• Ver comentario
• Claire Miller
• Creación 23 de diciembre de 2017 21:01
• 0 votos

1. Support
2. ...
3. Tickets
4. How are ticket channels defined across Zendesk?

Hey Kiryl, Channel Integrations are handled a little bit differently in Business Rules. From a triggers/automations standpoint, you would want to use the "Ticket: Integration account" option in you...

• Ver comentario
• Claire Miller
• Creación 30 de julio de 2017 17:22
• 0 votos