Beau P.
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Actividad reciente de Beau P.-
Hello Massimiliano, At the Enterprise of Elite level you can restrict delete access via the Configure Permissions settings, where you'd have the option to designate a user's delete access in this ...
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Hello Lloyd, I've opened a ticket with your account executive on our sales team to assist further regarding your inquiry. You'll hear from them next via that ticket. Beau | Customer Advocate Ask o...
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Hello Dean, It is not presently possible to add stages beyond the Closed stages (Won, Unqualified, Lost). Stages can only be added to the flow prior. Beau | Customer Advocate Ask our Zendesk Commu...
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Hello Wayne, It is not possible to export the activity feed directly, but the majority of elements can be parsed individually and extracted. The activity feed consists of notes, calls , emails, SM...
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Hello Alan, The website field on a company contact card can only include a single value, so it's only possible to designate a single address in this field. You could create a custom contact field ...
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Hello Andreas, The instructions listed apply to the standard agent interface. If you're not seeing the settings as indicated, your account is likely on Agent Workspace. You can check this by navig...
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Hi Dan, I'd recommend submitting a ticket to support@zendesk.com so we can review your case specifically in further detail. Beau | Customer Advocate Ask our Zendesk Community
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Hello Dan, As a first step in troubleshoot I'd recommend testing within an incognito browser window, as well as after clearing your cache and cookies in your main browser session. If these steps d...
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Hello Nikita, It is not possible to remove the task player outright as it is a standard platform function but it can be quickly exited/closed. Since Task Player only pops up if a user has actively...
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Hello Lucia, Setting a response in this manner would be possible using triggers and business hours schedules, additional details on the latter here: https://support.zendesk.com/hc/en-us/articles/2...