Brenda Cardinez
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Actividad total42
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Lo siguen1 usuario
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Votos1
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Suscripciones22
Resumen de la actividad
Última actividad de Brenda Cardinez-
Brenda Cardinez hizo un comentario,
Hi Johannes, To route tickets based on the channel they were created at and from the initial comments, you would need to use the condition "channel is Whatsapp" instead of "Updated via Whatsapp". ...
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Brenda Cardinez hizo un comentario,
Hi Joanna, To know more about your use case, I'll take our discussion offline for now and convert this into a ticket. Thank you!
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Brenda Cardinez hizo un comentario,
Hi Ferenc, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created.
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Brenda Cardinez hizo un comentario,
Hi Shirley, You can use the show user endpoint to obtain that information from a ticket. For more information about this, see the article: https://developer.zendesk.com/api-reference/ticketing/use...
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Brenda Cardinez hizo un comentario,
Hi Cedric, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :)
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Brenda Cardinez hizo un comentario,
Hi Cj, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :)
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Brenda Cardinez hizo un comentario,
Hi Jim,No worries, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created.
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Brenda Cardinez hizo un comentario,
Hi Sydney, Please disregard my previous comment, it is intended for a different post. I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortl...
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Brenda Cardinez hizo un comentario,
Hi Sydney,Thanks for contacting Zendesk's Advocacy team! If you're referring to creating proactive SMS tickets, then it is possible by creating a trigger. You may check this article about Start a ...
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Brenda Cardinez hizo un comentario,
Hi Gerardo, I'm going to bring this into a ticket so we can look into this further with you. You'll receive an email shortly stating your ticket has been created. :) Thanks!