Cheeny Aban
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Actividad total577
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Última actividad
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Resumen de la actividad
Última actividad de Cheeny Aban-
Cheeny Aban hizo un comentario,
Hi Akash,You will need to use "the transfer to agent step" in the flow builder to trigger ticket creation. Adding this step will not require an actual agent to create a ticket. As part of this step...
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Cheeny Aban hizo un comentario,
Hi Jasmine, Are you pertaining to internal notes? If yes, they are only accessible by your agents and rest assured that enabling CSAT will not convert them to public comments.I hope that helps!
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Cheeny Aban hizo un comentario,
Hi Ron, I can see that you already have an open ticket with us. Rest assured that we'll do our best to help you with your concern!
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Cheeny Aban hizo un comentario,
Hi Lolu! As of the moment, Zendesk do not provide support for third-party technologies such as JavaScript, jQuery, or CSS.
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Cheeny Aban hizo un comentario,
Hi Paul! Thank you for your interest! Our Product Managers will update the article once an update is available
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Cheeny Aban hizo un comentario,
Hi Vicky,We appreciate that you took the time to let us know about your experience and feedback. Rest assured that this will reach our Product Managers. Your feedback helps us grow – thanks so much...
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Cheeny Aban hizo un comentario,
Hi Pete Ng, It depends. If you have Zendesk authentication and SSO enabled, your agents have the option to log in via SSO or their user name and password. That said, if you are pertaining to their...
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Cheeny Aban hizo un comentario,
Hi Arlene, I can see that one of our colleagues is already helping you with regard to your concern. Rest assured that we'll do our best to help you with your inquiry about the system font stack
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Cheeny Aban hizo un comentario,
Hi Datateam! I can see that one of our colleagues is already assisting you with regard to this concern. Rest assured that we'll do our best to help you with your inquiry.
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Cheeny Aban hizo un comentario,
Hi Jakub and Josh, Thank you for your feedback and insights! We appreciate it!