Chris Sos
-
Actividad total87
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos9
-
Suscripciones39
Comentarios
Actividad reciente de Chris Sos-
Hi Abdul Hameed P, By design, these credentials are not accessible to apps via the API. This is for security reasons. Because apps run in the browser context, this would expose credentials to agent...
-
Hi Abdul Hameed P, Secure settings can not be accessed from the app or displayed in the browser console for security reasons. Only the placeholder should be included, which is replaced with the sec...
-
Hi Sophie, These roles are purely informational for Zendesk and do not affect permissions. All users in the Marketplace Portal have the same permission sets. Hope this helps! Chris
-
Michel Costandi, Paul K The "Knowledge Base Search" app refers to the Chat app of the same name - not the Knowledge Capture app in Support. Hope this helps. Chris
-
Hi there, The underlying APIs that the Ticket Redaction App use are still available to utilise. These are here: Redact Ticket Comment In Agent Workspace & Redact String in Comment. You can also use...
-
Hi Tom, Multiple plans for Marketplace Apps is currently in a preview state with some developers and is not currently generally available. We hope to release this to everyone who wants it soon! Are...
-
Hi Gulcin, It sounds like you're running into a timeout error when trying to initialize the ngx-zendesk-webwidget in your Angular 11 web app. This can be a frustrating issue, but there are a few po...
-
Comentario oficial Hi CJ, Thanks for your post. This article on our developer documentation may assist understanding the purpose of the signing secret: Verifying webhook authenticity The TL;DR is that this key is use...
-
Hi Vladyslav, Thanks for your post. Just to note, multiple plans is still in beta and is not generally available. I've added your account to this beta so you should be able to select multiple plans...
-
Hi Nathan, Nothing has been "taken away". ZAT is still fully supported as a Zendesk product until it is deprecated which will only happen once we have feature parity with ZCLI. This may be semantic...