Fiorella Jiménez

1. Mensagens
2. ...
3. Como gerenciar os canais de conversas por redes sociais
4. Por que alguns usuários não são identificados corretamente quando enviam mensagens pelo WhatsApp?

Hi team, one of my customer is having problems with their onboarding process for their new users because of the merging users. We have any roadmap for this point?, any ways to this gap of our integ...

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• Fiorella Jiménez
• Creación 17 de octubre de 2022 16:15
• 0 votos

1. Zendesk Suite
2. Configuración de Zendesk Support Suite
3. Actualización de planes heredados a Zendesk Suite

Hi team,   If i had the legacy plan, and I will pass to the suite. The apps installed  will suffer changes?

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• Fiorella Jiménez
• Creación 21 de junio de 2022 13:59
• 0 votos

1. Zendesk Suite
2. ...
3. Support configuration & efficiency
4. Using the audit log 📝

Good video Mara, that was a question on my certification exam)::

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• Fiorella Jiménez
• Creación 9 de noviembre de 2021 21:55
• 1 voto

1. Zendesk Suite
2. ...
3. CX industry tips, tricks, & trends
4. Find the right workforce management solution ⚙️

Good tips!

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• Fiorella Jiménez
• Creación 4 de octubre de 2021 02:00
• 0 votos