Gab
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Última actividad de Gab-
Gab hizo un comentario,
Hi Kyle, I'm afraid that we are currently not able to support this functionality. However, you can configure fields to be mandatory (required) so that they are always completed when creating or ed...
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Gab hizo un comentario,
Hi Robert, Great questions! Foremost, I'm afraid that account-wide settings are only accessible to the Admins/owner of the account and we are currently not able to support this functionality at t...
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Gab hizo un comentario,
Hi Sebastien, If you're trying to integrate Instagram, on the Instagram app, go to Settings > Privacy > Messages. Under Connected Tools, toggle on Allow access to messages. Note: This step must be...
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Gab hizo un comentario,
Hi karankuwarbidxb, Creating and setting field rules for custom fields in Sell can be applied to a created Lead, Contact or based on the rules set for your Deal. If this is something that would b...
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Gab hizo un comentario,
Hi Qiang, Since Zendesk doesn't have calculated fields or business rule actions to do field calculations, you'd need something like a HTTP target to initialize this followup field based on the val...
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Gab hizo un comentario,
Hi Marvin, I created a ticket on your behalf and will send it to you via email so we can discuss your use-case further. Thank you!
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Gab hizo un comentario,
Hi Marvin, I hope you're well. I actually found a Community post regarding this that might work for your use-case. Take a look at the Community Moderator's comment on this post: https://support.z...
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Gab hizo un comentario,
Hi James, You can use the bot builder to create answers for your conversation bots, giving your customers the opportunity to self-serve their support issues before connecting with agents. If you w...
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Gab hizo un comentario,
Hi Kirill, Thanks for posting in the Community! This is an expected behavior. If you open a side conversation, you'll notice that the ticket URL updates with /conversations which means that side ...
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Gab hizo un comentario,
Hi Cole, As of the moment, that is not yet part of our FRT calculations that you can report on using Explore but that will be a good addition so I've marked this comment as product feedback. In t...