Gabriel Manlapig
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Actividad total556
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Lo siguen6 usuarios
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Suscripciones138
Resumen de la actividad
Última actividad de Gabriel Manlapig-
Gabriel Manlapig hizo un comentario,
Hi Shaun, The sign-in page will always reflect your default Zendesk subdomain. This is expected and is due to recent fixes around 3rd party cookies. This change was to improve the overall login flo...
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Gabriel Manlapig hizo un comentario,
Hi Marvin, I'm afraid this feature is not yet available that would export all of the Admin Center configuration settings. But if you're looking to export content such as business rules, macros, vie...
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Gabriel Manlapig hizo un comentario,
Hi Thomas, It will be permanently deleted. Since technically, suspended tickets are no tickets, the deleted tickets is only for tickets that were deleted manually. I hope that helps. Thank you!
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Gabriel Manlapig hizo un comentario,
Hi Ivan, Using the native advance search, I'm afraid it is not possible to export this ticket data into a spreadsheet or CSV table. However, I believe that our "Advanced Search app" from the Zendes...
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Gabriel Manlapig hizo un comentario,
Hi Prakash This will be the default account address that will be used once the support address is deleted. I hope that helps. Thank you!
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Gabriel Manlapig hizo un comentario,
Hi there, This is actually an expected behaviour. The use of CAPTCHA, which is automatically enabled when you allow "anyone / anybody to submit tickets", but it is mainly designed to deter bots. Z...
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Gabriel Manlapig hizo un comentario,
Hi Justin, As of the moment, there is no way currently to edit or alter the x-priority headers from the outbound notifications. Zendesk is hard coded to send the following email header values for o...
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Gabriel Manlapig hizo un comentario,
Hi Victor, Could we ask if this is persistent after clearing your browser's cache or using an incognito browser? And did you notice if this is happening for a specific ticket channel? Thank you.
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Gabriel Manlapig hizo un comentario,
Hi Danielle, We've been replicating this on our end, and the behavior that we're seeing is that it automatically opens the last panel opened before we close the tab or after we submit the ticket. ...
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Gabriel Manlapig hizo un comentario,
Hi Jared,At the moment, it is not possible to specifically customize the chat transcript email template. I can imagine, it would be incredibly helpful. I would recommend you to leave Feedback in ou...