Greg Katechis
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Última actividad de Greg Katechis-
Greg Katechis hizo un comentario,
Glad to hear that
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Greg Katechis hizo un comentario,
Glad that worked for you!
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Greg Katechis hizo un comentario,
Thanks for those details, however I'm not seeing any updates in your account that have come via our webhook. Could you share a ticket id and a UTC timestamp of when this webhook ran so that I can s...
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Greg Katechis hizo un comentario,
Hi again Ruslan...I see that the other post that you had regarding authentication was made a few hours later. Are you still having these issues?
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Greg Katechis hizo un comentario,
Hi Ruslan! What you will want to do here is use secure settings, which will prevent your token from being visible.
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Greg Katechis hizo un comentario,
So I just tested this myself and it turns out it has nothing to do with the authentication method that you're using, rather it has to do with multibrand. When you make a request using a CSRF token ...
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Greg Katechis hizo un comentario,
Hi Peter, good question! At this time, we don't have a way to silently (without notifications to users) import side conversations. If you are ok with the notifications, you could use the Create Sid...
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Greg Katechis hizo un comentario,
Thanks for that update Ferdinando! Julia, could you please attempt to reproduce this in our sample apps? Here's the link for instructions on how to do that. If you are able to reproduce this in ou...
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Greg Katechis hizo un comentario,
Have you enabled agent access to create requests in this new instance? If not, here are the instructions on how to do so. Let me know if that works for you!
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Greg Katechis hizo un comentario,
Hi Kartik! Please read our documentation on basic auth to ensure that you have enabled API access for your account. Additionally, please ensure that the email address that you're using is correct, ...