Greg Katechis

1. Comunidad
2. Zendesk SDKs
3. What SDK should I use?

Hi Jorge! It sounds like you probably want the Support SDK, which is both an engine of the Unified SDK and its own standalone SDK. You can learn more about the available SDK options in this article.

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• Greg Katechis
• Creación 27 de enero de 2023 15:22
• 1 voto

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. ZCLI and ZAT not working

Hi Cheryl, thanks so much for pointing this out! Just looking into this now, it appears to be an intentional change, but I honestly do not have any insight as to why it was made. I've reached out t...

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• Greg Katechis
• Creación 26 de enero de 2023 17:07
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. ZCLI and ZAT not working

Hi all! I wanted to drop a line in here to let everyone know that this issue has now been resolved. Please let me know if you're still seeing any issues though! Joseph (and probably everyone else a...

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• Greg Katechis
• Creación 25 de enero de 2023 23:23
• 1 voto

1. Objects and rules
2. ...
3. Workflows
4. Setting up triggers for side conversations

Hi Alexander! I can't think of a better way to approach that, so I'd run with that. Maybe someone else will chime in with a fun idea!

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• Greg Katechis
• Creación 25 de enero de 2023 20:45
• 0 votos

1. Comunidad
2. Zendesk APIs
3. Via Channel API

Hi Kumar! There is no way to add your own, but if you let us know what your use-case is, we can probably find another solution for you.

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• Greg Katechis
• Creación 25 de enero de 2023 18:40
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. Zendesk App Tools (zat) 'multipart/post' error

Hi Chris! Have you run `gem update zendesk_apps_tools` to see if the issue persists?

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• Greg Katechis
• Creación 25 de enero de 2023 18:37
• 0 votos

1. Comunidad
2. Zendesk SDKs
3. Problems with iOS SDK

Hi Mikhail! It seems like you're trying to use the Support SDK with the Zendesk SDK documentation. I know that the naming conventions are confusing, so it's completely understandable! Could you cla...

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• Greg Katechis
• Creación 25 de enero de 2023 16:32
• 0 votos

1. Comunidad
2. Zendesk SDKs
3. Fill the agent's textbox

The docs that I shared should do exactly that for you. Are you seeing any console errors when you use those?

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• Greg Katechis
• Creación 25 de enero de 2023 16:23
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. Local dev apps no longer work

Hi Roger! The issue today is separate from what is happening here. Please see this post for more details.

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• Greg Katechis
• Creación 25 de enero de 2023 15:50
• 0 votos

1. Comunidad
2. Zendesk SDKs
3. App not showing anymore

Thanks for posting this Anni! I'm going to close this thread for comments and direct people to that thread for updates.

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• Greg Katechis
• Creación 25 de enero de 2023 15:41
• 0 votos