Hiedi Kysther
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Actividad total312
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Última actividad
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Resumen de la actividad
Última actividad de Hiedi Kysther-
Hiedi Kysther hizo un comentario,
Hi cunningj,New Custom Objects (v2) does not have support for this yet. It's a feature gap we're aware of. Don't worry, we already have this in our road map but we don't have a date when this will ...
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Hiedi Kysther hizo un comentario,
Hi Lukas Gärtner,I've created a ticket on your behalf so we can discuss your issue more thoroughly. Kindly check your inbox for my email! Cheers!
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Hiedi Kysther hizo un comentario,
Hi Aisyah Zahariman,You can use your Help Center's Ticket Form link and paste it into your Social Media Page. This will route your customers to your Help Center when they can submit their ticket.Ho...
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Hiedi Kysther hizo un comentario,
Hi Kelli! Messaging is GA, since it was recently released. Now due to differences between Messaging and Chat there are Chat APIs that are not available in Messaging. The article above outline these...
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Hiedi Kysther hizo un comentario,
Hi Guest Experience Agent!If you'd like to add your forms in WhatsApp, you may follow this article: About the bot builder, Understanding Answer step types this article will guide you on how you can...
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Hiedi Kysther hizo un comentario,
Hi Rebecca! This may need thorough review so I've created a ticket on your behalf so we can investigate this issue together. Kindly check your email for more information. Thank you!
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Hiedi Kysther hizo un comentario,
Hi CodX Software AG, No, they will need to have access to your instance. To view all tickets assigned to the Organization field, they will need to access the Related tab under the end-user profile....
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Hiedi Kysther hizo un comentario,
Hi Dan R. & Heather, This will require a thorough investigation. If the issue is still happening, I suggest reaching out to Support so we can investigate the issue further. Thanks!
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Hiedi Kysther hizo un comentario,
Hi Geoff, Are you planning to use HTML for that? If yes, this might help: How can I format the text of the article with the source code? Hope this helps!
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Hiedi Kysther hizo un comentario,
Hi Cristiano, When you create your Messaging bot, please make sure you select the correct brand in your settings:In your case, if you are only seeing articles from Brand A, I suspect the brand sele...