Hubert C
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Actividad reciente de Hubert C-
Comentario oficial Hello Himanshu, Guide Lite does not include the functionality of submitting and tracking requests in the help center Customer Portal which is essentially ticket forms. For more information regardi...
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Comentario oficial Hello Sunita, I am afraid this is working as design as specified in article Causes for ticket suspension. Out of office and vacation auto-generated response emails are suspended by our system. If y...
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Comentario oficial Hello Jamie, I think our side conversation functionality will work for your workflow that you are trying to accomplish. Please refer to article Using side conversations in tickets and Using side c...
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Thank you for this information!
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Hello Aggelos! I understand you've chatted with our colleague regarding this issue and was able to resolve it on your own. If you have any tips on what you did to resolve it, we'd love to know!
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Hello Devon, I am sorry but I am afraid the workflow you are trying to accomplish is not possible with Zendesk native functionality. I will mark this request as product feedback so our product team...
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Hello Falko! I reviewed this article Using Zendesk Support advanced search and it specified the following in the " Searching by date and time " section: "Date property keywords - created, updated,...