
Jon Daniels
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Última actividad de Jon Daniels-
Jon Daniels hizo un comentario,
Hi Janki!The way to do this would be to authenticate your Chat users in one of the following manners:Enabling authenticated visitors in the Chat widgetEnabling authenticated visitors in Web Widget ...
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Jon Daniels hizo un comentario,
Interesting use case, Kreg!I couldn't find any feedback regarding this in our Product Feedback regarding Guide, so I encourage you to share this feedback regarding user segments here: Feedback - He...
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Jon Daniels hizo un comentario,
Hey Bex! You can paste the URL to the dashboard within the Message option on the Schedule delivery page when setting your scheduled delivery.This will give your users a way to navigate straight to ...
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Jon Daniels hizo un comentario,
Hi Jason - currently it's not possible to use regular expressions in a text field condition (or just check for the presence of any text), so can you request these modifications to the text field co...
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Jon Daniels hizo un comentario,
Thank you for your patience here, Ines!There is a limit of 30 elements on each Help Center page type, but can use the pagination helper {{pagination}} to allow you to show the next 30 sections with...
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Jon Daniels creó un artículo,
¿Puedo agregar paginación a mi Centro de ayuda?
Pregunta ¿Puedo agregar paginación a mi Centro de ayuda? Respuesta Sí, puede usar el asistente de paginación {{pagination}} para agregar paginación al Centro de ayuda si se siente cómodo usando cód...
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Jon Daniels hizo un comentario,
Hi Meg! Graeme has a good idea here, and if you would also like to scrape the events of those already existing tickets involved, you can do so with the audits endpoint in the Support API: Zendesk D...
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Jon Daniels hizo un comentario,
Hey Frank!I have posted the answer to that query you mentioned that wasn't answered previously: Month to date this year vs. MTD LY I hope this tip helps get you started, please let us know if you s...
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Jon Daniels hizo un comentario,
Hi James!Your question was answered in a ticket, but I'm sharing that answer in a comment here for any future visitors: In order to achieve what you'd like, you'll need to create different Date R...
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Jon Daniels hizo un comentario,
Apologies again for the trouble, and let us know if you run into any other issues as you configure things!