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Ludwig P.
Incorporación 23 jun 2022
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Última actividad 27 feb 2025
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166
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152
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Última actividad de Ludwig P.
Ludwig P. hizo un comentario,
Looks like you already opened a ticket about this, and our Tier 3 team helped you out.
Ver comentario · Publicado 02 ene 2025 · Ludwig P.
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Ludwig P. hizo un comentario,
It looks like you've started a conversation with us, and I've responded to your message.
Ver comentario · Publicado 12 dic 2023 · Ludwig P.
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Ludwig P. hizo un comentario,
It looks like you've started a conversation with us and I've responded to your message.
Ver comentario · Publicado 03 may 2023 · Ludwig P.
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Ludwig P. hizo un comentario,
At the moment, there isn't a way to exclude archived articles in article verification filters.
You may want to upvote and engage into this post from our Feedback - Help Center (Guide). Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
Ver comentario · Publicado 28 dic 2022 · Ludwig P.
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Ludwig P. hizo un comentario,
As there isn't a native way to transcribe calls/meetings in Sell. However, you may want to check the app integration Fireflies.ai for Sell that automatically log calls, transcripts, and notes into Zendesk Sell from our Apps Marketplace.
Ver comentario · Publicado 27 dic 2022 · Ludwig P.
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Ludwig P. hizo un comentario,
You may want to review the plan subscription on your account as adding subsections to create more levels in your help center is available for Suite Enterprise/Enterprise Plus or Guide Enterprise plan.
Ver comentario · Publicado 27 dic 2022 · Ludwig P.
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Ludwig P. hizo un comentario,
At the moment, CSAT being sent by automation or trigger is standardized to present Good/Bad. On the other hand, you may want to check our Apps Marketplace that will allow you to send survey the way you want it.
Ver comentario · Publicado 27 dic 2022 · Ludwig P.
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Ludwig P. hizo un comentario,
Currently, we have Hubspot integration for Support and Sell.
I'd recommend that you start a post about your use-case in our Feedback - Platform: Apps & Integrations using the Product Feedback Post Template. Our Product Managers actively monitor our feedback threads, and conversations with high user engagement ultimately get flagged by the team for roadmap planning.
Ver comentario · Publicado 26 dic 2022 · Ludwig P.
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Ludwig P. hizo un comentario,
Currently, the Google Drive integration with Sell allows you to create folders for and attach files to deals. Those folders and files are located in your Google Drive account and displayed on the deal card. Regarding the Sell roadmap, We don't have new features to highlight coming in 2023.
Ver comentario · Publicado 26 dic 2022 · Ludwig P.
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Ludwig P. hizo un comentario,
As you've started a conversation with us. I'd be happy to jump right in. Talk to you soon!
Ver comentario · Publicado 17 nov 2022 · Ludwig P.
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