Mackenzie Tyler

1. Talk
2. ...
3. Talk basics
4. Understanding how Talk calls become tickets

Hi Chad! Apologies for the delay here. To set a form at the time of ticket creation based on the Talk number, we recommend leveraging the 'Comment Text' condition in a trigger. When a Talk ticket ...

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• Mackenzie Tyler
• Creación 16 de marzo de 2021 14:18
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Zendesk Ticket Deletes Response Before Finished with Response

Hi Elaina, Thanks for reaching out! I can definitely see how having your text disappear as you type would be a less than stellar experience. For some additional context, is your team currently usin...

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• Mackenzie Tyler
• Creación 25 de febrero de 2021 00:37
• 0 votos