Maddy Storck

dianakurth as we work on our next iteration of the Subscriptions feature, we're looking to do some customer validation interviews. Would you be open to a 30 minute call over the next week or two?

Harry Bolton would you be open to talking to us further about your feedback on Subscriptions? Are you open to a 30 minute call with our product manager?

Hi Tony, 

Thanks for this feedback. The Sell product team is currently rethinking how best to handle leads in Sell, and we want to hear directly from customers. If you would like to participate in an interview with our product team, and give feedback on our proposed solution, please check out this post for further details. Thank you! 

Amy Purchase Stephanie Church we'd also love to hear from you both regarding how to better handle leads in Sell. Please check out this link for more details.

Hi Ben, 

Thanks for this feedback. The Sell product team is currently rethinking how best to handle leads in Sell, and we want to hear directly from customers. If you would like to participate in an interview with our product team, and give feedback on our proposed solution, please check out this post for further details. Thank you! 

Overview

Customers have been asking for more flexibility when it comes to managing leads in Sell - and we’re listening! We are currently exploring how to make lead management easier by updating how leads are created and managed in Sell.

Current State

Today, when a user creates a lead in Sell, an object is created with a mix of opportunity information and contact data. Later it is converted into a contact and a deal. This can be limiting because the contact cannot become a lead again for additional qualification. As a result, sales teams often create duplicate leads and contacts, making it harder to keep your database organized, create new leads with existing customers, and report on your true lead creation & pipeline. 

How you can help

We’d love to speak to you directly about our proposed solution for improving the current state of lead management. Your feedback will directly influence how we build the new lead experience. If you would like to participate in a conversation with our product managers, please fill out this form. Interviews will be 45-60 min, and take place over the next month.