Madison Hoffman
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Actividad total199
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Lo siguen52 usuarios
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Votos49
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Suscripciones100
Resumen de la actividad
Última actividad de Madison Hoffman-
Madison Hoffman hizo un comentario,
Hi Rebeca! Our audience predominantly uses our content in English and English is our source language, so we look at utilization of our content in English to try and understand which is being used m...
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Madison Hoffman hizo un comentario,
Hey Annalisa, just circling back to report that a change to this behavior was released on August 17. Thanks for sharing your honest thoughts!
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Madison Hoffman hizo un comentario,
Hey everyone, just circling back to report that a change to this behavior was released on August 17. Thanks for sharing your honest thoughts!
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Madison Hoffman hizo un comentario,
Hey CJ! This is definitely live and active today for all customers who contact Support. The bot will share this message once you've submitted your request as it passes the conversation into our que...
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Madison Hoffman hizo un comentario,
Hi Annalisa! Thanks for sharing your feedback - as Dave indicated, the widget pops up when you have an unread notification from Zendesk or Z Bot. Once you click into those conversations and read th...
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Madison Hoffman hizo un comentario,
Hi everyone, so sorry for the silence on this one and I want to acknowledge that we hear your frustration with this behavior. We were consistently hearing from customers that it was difficult to kn...
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Madison Hoffman hizo un comentario,
Hey Chad, my understanding is actually that while labels are only "attached" to the default language, they still impact search results even in non-default languages - meaning that you could add lab...
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Madison Hoffman hizo un comentario,
Hey Michael! I'm so sorry to hear this is happening, can you help me understand what you DO see when you are logged into one of your Zendesk products and click Get help then Ask a question? Does th...
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Madison Hoffman hizo un comentario,
Hey CJ! Sorry for the confusion; these will indeed be rolled out to Premier customers but are not yet live. When we provide a wait time, we want to both acknowledge the contractual SLA you're entit...
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Madison Hoffman hizo un comentario,
Hi CJ! Thanks so much for taking the time to share your feedback. Happy to help fill in some of the blanks here! This is a bit of a confusing update. I've never had a conversation named Zendesk. ...