Marie Laurenza
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Resumen de la actividad
Última actividad de Marie Laurenza-
Marie Laurenza hizo un comentario,
Comentario oficial The capability currently exists to duplicate a Deal with all the custom fields in the form of the Clone Deal app that our team built and supports. Check it out here (in Zendesk Apps Marketplace). B...
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Marie Laurenza hizo un comentario,
Comentario oficial Hi Jason -- this capability currently exists in the form of the Clone Deal app that our team built and supports. Check it out here (in Zendesk Apps Marketplace). Best, -Marie
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Marie Laurenza hizo un comentario,
Comentario oficial Hi Roland, If you want to preserve past activity history for any user you should deactivate that user instead of deleting them. A help article that describes this in much more detail is here. -Marie
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Marie Laurenza hizo un comentario,
Comentario oficial Hi Gerry, I see that you have the Sell app installed in your Support account. For information on how to view or change the layout/order/visibility of apps in Support please see this article. Best, ...
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Marie Laurenza creó un artículo,
¿Cómo conecto mi cuenta de Sell heredada con una cuenta de Support existente si no soy el dueño de la cuenta?
Pregunta ¿Cómo conecto mi cuenta heredada de Zendesk Sell con una cuenta de Zendesk Support existente si no soy el dueño de la cuenta? Respuesta El dueño de la cuenta de un subdominio de Zendesk es...
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Marie Laurenza hizo un comentario,
Comentario oficial Additional Email fields can be created on Leads and Contacts and then emails to/from those email addresses will sync to Sell. Information on how to add a custom field is here.
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Marie Laurenza hizo un comentario,
Comentario oficial Hello, We appreciate your feedback. We just released a fix to the issue you reported regarding having to re-input information if the box is unselected. Hopefully this is a welcome update.Best,-Marie
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Marie Laurenza hizo un comentario,
Glad I was able to help! I would love us to add the object IDs as smart list fields to make it more clear, but the IDs are available in the smart list exports.
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Marie Laurenza hizo un comentario,
Comentario oficial Hi Adam, Good to hear from your regarding enhancements to the Export All function in Sell. I am not sure your exact use case but I believe exporting a Contact smart list should provide you the easy...
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Marie Laurenza hizo un comentario,
Hi Adam, Appreciate the feedback as always. Our team is actually working on task enhancements now and I've provided your information so they can reach out to you for further discovery and feedback....