Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Resumen de la actividad
Última actividad de Nicole Saunders-
Nicole Saunders creó una publicación,
NEW User group: Reporting and Analytics - First meetup Thursday, Sept. 28 - Unboxing the Support Dashboard
If you work heavily with data and reporting in your day-to-day role, the new Reporting and Analytics Zendesk User Group is for you. We'll meet regularly to cover topics relevant to those whose jobs...
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Nicole Saunders hizo un comentario,
Hi all, Here's the official feature request thread for this functionality: Allow articles to be posted to multiple sections This is where the product team will continue to provide updates on the re...
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Nicole Saunders creó una publicación,
Democratizing Creativity through AI with the New Yorker's Matthew Hutson - Conversations with Zendesk podcast - episode 8
On the Conversations with Zendesk podcast, we've talked about a lot of the great things that AI will do for businesses and CX. In the latest episode, we broke new ground and got into some of the wa...
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Nicole Saunders hizo un comentario,
Comentario oficial There's another, larger thread for this request here: Notifications for when a Salesforce integration data sync failsWe're going to close this one for comments and aggregate feedback and votes there.
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Nicole Saunders creó una publicación,
Upcoming Event: A CX Moment with Recharge - August 24, 2023
CompletadaNext week, Zendesk will host a 30-minute rapid-fire conversation with Zendesk’s Roisin Hunt and Ty Bailey, Vice President of Services at Recharge Payments. They will discuss how to: ...
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Nicole Saunders hizo un comentario,
Hi Tina, Thanks so much for your feedback. However, the product manager for Gather has let us know that subtopics are not planned for development, and workarounds will continue to need to be used.
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Nicole Saunders hizo un comentario,
Hi Carmen, There is a way to do it. Please see the discussion in this community thread for the details on how to get comments to thread on Facebook: Facebook Comments
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Nicole Saunders creó una publicación,
Are you a fan of Zendesk? Become a customer champion - join Zendesk Luminaries!
This summer, we launched the Zendesk Luminaries, a program for our biggest fans where you can find opportunities to build your professional profile, network with other experienced Zendesk users, an...
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Nicole Saunders hizo un comentario,
Thanks for sharing all of those insights, Mark!
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Nicole Saunders hizo un comentario,
Thanks for sharing that resource, Patrick Morgan!