Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Publicaciones
Actividad reciente de Nicole Saunders-
Find out What's New with Zendesk on March 8
CompletadaWhat's New is Zendesk's quarterly product update. We share new product innovations and expert tips on how to best use our tools. There are two tracks of content, with something for everyone. Be sur...
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Community event: How Agent Workspace delivers better customer experiences, 2/28/23
CompletadaLearn how to prepare you and your teams for a seamless transition to the Agent Workspace. This event will provide actionable insights - especially for our chat customers - as our panelists dive in...
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US CX Trends event 2/15 9amPT/12pmET
CompletadaOur CX Trends 2023 Report shows why immersive CX is critical for businesses this year. The event will dive into the report findings, so you can start applying them to your business. Block your cale...
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Zendesk Admins User Group February meetup 2/22
CompletadaThe next Zendesk Administrator User Group meeting is coming up on Wednesday, February 22! Whether you are a part-time, full-time, or no-time Zendesk Administrator, this is the user-group for you. W...
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User Group Leader Applications open through 2/28
Zendesk's User Groups program launched in November, and we are now accepting applications for our next round of User Group Leaders! Serving as a volunteer User Group Leader is a great way to build ...
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User Group Leader applications open through 2/28
Zendesk's User Groups program launched in November, and we are now accepting applications for our next round of User Group Leaders! Serving as a volunteer User Group Leader is a great way to build ...
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D.C. User Group February meeting: CX Trends
CompletadaCalling all DC area Zendesk Users! This free, virtual event is an opportunity for you to connect with other Zendesk users in the D.C. area. This month we’ll be digging into Zendesk’s recently rele...
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Learn how to maximize the ROI of your CX org with Zendesk on 2/23
CompletadaWant to learn how other Zendesk customers have enhanced their customer experience and maximize and measure the ROI of their investment in Zendesk? Fellow users from Inovalon and Virgin Pulse will s...
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Spain Zendesk User Group February meeting: Measuring the maturity of your Zendesk account
CompletadaThe Spain User Group's February meeting is coming up on February 16. This month's discussion topic is how to measure the maturity status of your Zendesk account. The group also plans to cover some ...
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Community Managers User Group February meeting: Digital experience strategies
CompletadaThe Community Managers Zendesk User Group February meeting is coming up, and the topic of discussion this month will be digital experience strategies. Inspired by some of the topics covered in Zend...