Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Actividad reciente de Nicole Saunders-
The Virtual Lobby for Community Day is now live!
CompletadaZendesk Community Day is coming up, and we've prepared a cool interactive experience for you. Head on over to the Community Day Virtual Lobby to post your nametag, check out who else is attending, ...
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Recent spam attack on the Zendesk Community
Hi everyone, Over the past several days, we've experienced an ongoing spam attack here in the Zendesk community. We apologize for the spam notifications you have likely received in your inbox durin...
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Join us for Zendesk Community Day 2021!
CompletadaYou're invited to our first-ever Zendesk Community Day! Join us on Wednesday, November 10 starting at 9am PST for a day full of opportunities to meet and connect with other Zendesk users, discussi...
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Known issue: duplicate email notifications for community posts
Hi all - It seems one of our integrations has a small bug that is sending out multiple email notifications for community posts and knowledge base comments. We apologize for the confusion, and we're...
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Registered for Zendesk Community Day 2021? Introduce yourself!
CompletadaWe're so excited for our first ever Zendesk Community Day! It's going to be a great opportunity to get to know other Zendesk users, share knowledge, and learn how to make the most of the Zendesk Co...
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Results from the spring 2021 Community survey, and announcing changes to product feedback and launch of the Zendesk Product Blog!
Hello, Zendesk Community members! As we've mentioned in several announcements and events this spring, Zendesk is making a new investment in our community. We want to make using the community a bet...
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Changes coming to the Zendesk Community
Hi everyone! We have some exciting news. Zendesk is making a big investment in our user community, and you’ll start seeing some changes in the coming weeks. We want the community to serve your need...
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Share your feedback on this community!
We're in the early stages of planning some big improvements for this space. We'll share more about our vision soon, but we're looking for feedback from you - the members of this community - on what...
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Spring cleaning: What are the best posts in this community?
Hi Zendesk Community members!We're getting ready to do some spring cleaning in the community. This means archiving old posts that are out-of-date or not viewed very often. This cleanup helps search...
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Feedback on @mentions in Zendesk's Community
We enabled @mentions in our community today! While we're super excited to have this functionality, it is new and we know it might not be perfect. So please, let us know how it's going and what feed...