Nicole Saunders
Head of community at Zendesk and host of the Conversations with Zendesk podcast.
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Votos1718
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Publicaciones
Actividad reciente de Nicole Saunders-
Spain User Group - Esas apps que más usamos
Este tercer jueves de mes tenemos un nuevo evento para hablar de las apps que usamos a diario y no podemos vivir sin ellas. Puede ser una app que quizá tú también usas, o quizá la acabas de descubr...
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Zendesk Admins User Group Meetup - October 18, 2023 - The future is now
CompletadaThe October meetup of the Zendesk Admins User Group is all about the future! Join group host Michael Locurcio from Barnes and Noble for a conversation with Zendesk Senior Marketing Manager Peter Gi...
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Don't miss Zendesk's Next Big AI Drop
CompletadaJoin our virtual product reveal to learn about our new generative AI capabilities—and how they’re impacting CX, EX, and data security.Get the latest news and announcements on Zendesk AI, includin...
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Conversations with Zendesk featuring Lovevery - September 28, 9:30am PT
CompletadaThe end-of-year rush can be many a CX team’s greatest challenge of the year. And keeping customers and agents happy during that time? No easy feat. Lovevery’s VP of Customer Exp...
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NEW User group: Reporting and Analytics - First meetup Thursday, Sept. 28 - Unboxing the Support Dashboard
CompletadaIf you work heavily with data and reporting in your day-to-day role, the new Reporting and Analytics Zendesk User Group is for you. We'll meet regularly to cover topics relevant to those whose jobs...
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Democratizing Creativity through AI with the New Yorker's Matthew Hutson - Conversations with Zendesk podcast - episode 8
On the Conversations with Zendesk podcast, we've talked about a lot of the great things that AI will do for businesses and CX. In the latest episode, we broke new ground and got into some of the wa...
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Upcoming Event: A CX Moment with Recharge - August 24, 2023
CompletadaNext week, Zendesk will host a 30-minute rapid-fire conversation with Zendesk’s Roisin Hunt and Ty Bailey, Vice President of Services at Recharge Payments. They will discuss how to: ...
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Are you a fan of Zendesk? Become a customer champion - join Zendesk Luminaries!
This summer, we launched the Zendesk Luminaries, a program for our biggest fans where you can find opportunities to build your professional profile, network with other experienced Zendesk users, an...
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Why self-service and the employee experience drive cost savings, with Virgin Pulse's Michael Pace - Conversations with Zendesk podcast - Episode 7
The latest episode of the "Conversations with Zendesk" podcast is now available! In this episode, I interviewed Michael Pace, Vice President of Global Member Services and Operations at Virgin Pulse...
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How an iconic luxury retailer embraced phygital experiences, with Liberty London’s Ian Hunt
Episode 6 of the 'Conversations with Zendesk" podcast is live! In this episode, I interviewed Ian Hunt, Director of Customer Services and Procurement for Liberty London, one of the oldest luxury re...