Orsolya Forster
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Actividad total198
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Última actividad
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Resumen de la actividad
Última actividad de Orsolya Forster-
Orsolya Forster hizo un comentario,
Al Hopper Carrie Doring not sure if this is what you're looking for but article views are trackable in the Guide dataset in Explore. We don't show where these views come from, i.e. Flowbuilder or o...
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Orsolya Forster hizo un comentario,
Becky Evans no change in knowledge management is anticipated for semantic search, as the keyword search did not change, it got boosted with semantic matches. John, thanks for the feedback! Gwyn Mab...
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Orsolya Forster hizo un comentario,
Stephen Belleau semantic search doesn't yet work in the Knowledge panel in agent workspace. Sydney Neubauer the announcement came out indeed, a few days after the rollout started. Cheers!
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Orsolya Forster hizo un comentario,
Chad Susa (Gravity CX - Zendesk Partner), Enabling external content in these services are certainly on our horizon but no ETA yet. Cheers!
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Orsolya Forster hizo un comentario,
Hi everyone, thanks for the idea and inspiration! Implementing a welcome email is not on our roadmap, however, there is a recent release which can be helpful to use as trigger.Gather events (includ...
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Orsolya Forster hizo un comentario,
Hi Roxanne Davids, the article feedback mentioned by Mary can be shared by agents via the KC app. Customers (end users) can only share their feedback via commenting and voting on the article. The n...
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Orsolya Forster creó un artículo,
Anuncio: Eventos del centro de ayuda disponibles en el registro de auditoría
Anuncio Inicio de implementación Fin de implementación 16 de mayo de 2023 16 de mayo de 2023 23 de mayo de 2023 Nos complace anunciar que ahora puede hacer seguimiento de activacione...
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Orsolya Forster creó un artículo,
Anuncio de artículos destacados en la búsqueda de Guide
Anuncio Inicio de implementación Fin de implementación 15 de mayo de 2023 15 de mayo de 2023 22 de mayo de 2023 Nos complace anunciar la nueva herramienta de recomendación de artícul...
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Orsolya Forster hizo un comentario,
No news on the release date Chris Hobbs. It seems like it'll take a while until we can release this dataset in Explore, likely early next year. I'll share updates as we progress. Thanks for the pat...
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Orsolya Forster hizo un comentario,
小林正左子 semantic search is English only now, but we are working on the expansion to multiple languages, Japanese too. Can't yet share a timeline for that, but I'll keep the thread updated as we plan ...