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Philipp

Incorporación 17 abr 2021

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Última actividad 20 ene 2022

Zendesk Customer Care

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Última actividad de Philipp

Philipp hizo un comentario,

Comentario de la comunidad Q&A - Help center and community
Hey Anaïs!
 
At this time, there isn't a native way to sort promoted articles to appear in a manual order. Promoted articles would always appear at the top of the section, regardless of the sorting option chosen. You can find more information about it in this article.

Ver comentario · Publicado 20 ene 2022 · Philipp

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Philipp hizo un comentario,

ComentarioAdditional ticket channels
Hey Peter! The updates on the notifications list should be coming in real-time - which is basically created in place in order to attend to tickets right away that are not currently open. I'll be creating a ticket on your behalf so we can discuss this a bit further and go from there. Thanks!

Ver comentario · Publicado 28 dic 2021 · Philipp

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Philipp hizo un comentario,

ComentarioPerforming calculations
Hey Rudy! There should be a delete option when you navigate to the calculated attribute you created from either Rows/Columns/Explosions, clicking on the "pencil" icon, then it should open the calculations tab with the calculated attribute you created and you should see "Options" button at the top right. I hope this helps!
 

Ver comentario · Publicado 15 nov 2021 · Philipp

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Philipp hizo un comentario,

Comentario de la comunidad Q&A - Apps and integrations
Hey Evie, have you tested this out using a different browser aside from Google Chrome like what James did and see if you'll still experience an error? If not, we can create a ticket on you behalf and go from there. Thanks!

Ver comentario · Publicado 11 nov 2021 · Philipp

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