Ramin Shokrizadeh
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Actividad total351
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Última actividad
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Miembro desde
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Siguiendo0 usuarios
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Lo siguen1 usuario
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Votos2
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Suscripciones199
Resumen de la actividad
Última actividad de Ramin Shokrizadeh-
Ramin Shokrizadeh hizo un comentario,
Angelina Jakubova Chats can timeout on mobile because of the device killing the websocket connection as a means of conserving battery life (phones that have battery saver mode are more aggressive a...
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Ramin Shokrizadeh hizo un comentario,
Matty Griffiths If you are using Explore, you can have custom reports on tag data outside of the CSV export: https://support.zendesk.com/hc/en-us/articles/4408838151450-Reporting-with-tags To expor...
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Ramin Shokrizadeh hizo un comentario,
Please follow the existing community post for this request: https://support.zendesk.com/hc/ja/community/posts/4499097100442-Measuring-First-Reply-Time-with-a-Chatbot Closing this post.
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Ramin Shokrizadeh hizo un comentario,
For a list of officially supported languages in Answer Bot, please have a look at this article. Currently, Hebrew is not a supported language. If you have specific questions about a different bot ...
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Ramin Shokrizadeh hizo un comentario,
Send your sample code/test page and account information to our advocacy team and they can troubleshoot it further with you.
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Ramin Shokrizadeh hizo un comentario,
https://developer.zendesk.com/api-reference/widget/settings/#subject There is an optional JS API you can use to have a subject field on the contact form in the Web Widget (Classic). If you have fur...
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Ramin Shokrizadeh creó un artículo,
Atención al cliente ininterrumpida y eficaz durante catástrofes naturales o sucesos locales y regionales
Cuando ocurren catástrofes naturales o sucesos que causan interrupciones locales y regionales, podría surgir la necesidad de modificar la manera en que se usa Zendesk para ofrecer atención a los cl...
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Ramin Shokrizadeh hizo un comentario,
Luca Gisonni I suggest you or your client reach out to our advocacy team with the subdomain/account information and where the widget is located so they can see what is going on. Thanks.
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Ramin Shokrizadeh hizo un comentario,
CJ Johnson The URL listed in the transcript email is the webpath URL from the chat. If you look at the chat in the History tab and click on User Info, you can see the historical web path associated...
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Ramin Shokrizadeh hizo un comentario,
Gareth Banfi If the events are not firing, would suggest reaching back to our advocacy team and link to the page where the widget is located alongside the Google Analytics snippet. If they cannot t...