Remi Saumet
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Actividad reciente de Remi Saumet-
Good day, Arin Mukhrjee, Thank you for your continuous patience on this matter, hope you are doing well today! To answer this, you cannot use attributes that are not meant to be used against our lo...
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Hello Kumar,Hope you are doing well!This request has been turned into a ticket with our support, we are currently investing this behaviour.Thank you.Best,
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Bonjour emeline Peyrot, Merci de votre commentaire, j'espère que vous allez bien aujourd'hui ! Comme expliqué dans notre documentation, si vous utilisez la propriété ticket.comments. Ticket.comme...
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Greeting Sam,Thank you for your reply. Hope you are doing well today !In order to make this work and pass multiple parameters in your URL, you will have to "encode" your URL. https://www.urlencode...
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Bonjour RENALD GIUSTO, Merci de votre publication, j'espère que vous allez bien aujourd'hui ! Pour répondre à votre question, cette démarche n'est pas supportée. Cependant, ceci est "techniquement"...
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Hello Kaela Chandrasekaran,Thank you for your post, hope you are doing well today. To answer this : Are you saying that one could write a routing script that would send users to standard Zendesk au...
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Hi Daniel Korsgaard,Thank you for your post here, I hope you are doing well today !I understand you want to use your JWT within the Web Widget, right? If the idea is to pass some Values to the User...
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Hi CJ Romberger, Thank you for your post, hope you are doing well today! Indeed, as per your description, this seems "tricky" but yet doable, as long as you proceed meticulously and follow the docu...
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Hi Matt Stone,Thank you for your post today, hope you are doing well ! I reached out to a member of our mobile dev' team regarding this question, and it turns out this won't be possible as such.The...
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Hi Jessica Baldwin, Thank you for your answer and highlighting this behaviour. I hope you are doing well ! This behaviour is currently under investigation / clarification on our side and will provi...