Ricardo Pinto

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Can I create a view that shows duplicated tickets?

Hello, Jason Walker-C  You could for example follow this recipe to report on tickets created by ticket requestor. That doesn't necessarily tell you if the tickets are duplicates. But if you add a T...

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• Ricardo Pinto
• Creación 10 de julio de 2023 08:19
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Knowledge Capture feedback - any way to send notification to Article Author?

Hello Farooq That is because in Knowledge that feature is built in and enabled by default. Flagged tickets should be redirected to the article owner by default.

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• Ricardo Pinto
• Creación 19 de junio de 2023 15:50
• 0 votos

1. Chat
2. ...
3. How to manage the widget for live chat
4. Is it possible to delay the chat widget from popping up?

Hello Sergio Lio. Sorry for that. I have updated the article. The article's link is Can I delay the Web Widget from popping up?

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• Ricardo Pinto
• Creación 30 de junio de 2022 12:04
• 0 votos

1. Sell
2. ...
3. Leads, contacts, and deals
4. Can I display leads on a map on my computer?

Thanks for sharing Erik Mapsly . I have added a link to your comment in the article. Hopefully it will help other users :)

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• Ricardo Pinto
• Creación 8 de febrero de 2022 10:47
• 0 votos