Ryan McGrew
Zendesk Product Manager
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Actividad reciente de Ryan McGrew-
How do I provide feedback for the Macro Suggestions EAP?
Feedback during the early access program is very important for us. Since we have limited access to this EAP, it is also a requirement to participate, so we can create the best macro content suggest...
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How do I sign up for the Macro Suggestions EAP?
This early access program is available to customers on any plan with Support Enterprise. The macro suggestions early access program is absolutely free to participate in; however, this functionality...
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What are macro suggestions?
Macros are a valuable tool that save agents time and help provide end users with consistent support. But knowing which macros to create is not always straightforward. This EAP makes it easier to de...