Scott Allison
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Última actividad de Scott Allison-
Scott Allison hizo un comentario,
Neill Shurville We're just starting the work now to support reply time SLAs in Messaging conversations... expect another update in Q1 on the release timing.
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Scott Allison hizo un comentario,
Terry Knox Thanks for the feedback, it's really appreciated. I'm one of the Product Managers here at Zendesk and we're currently working on a range of improvements. I'd like us to solve for the rep...
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Scott Allison hizo un comentario,
Thanks for this feedback Victoria! I'm one the Product Managers here and I'd like to understand this better. Can you reply and include a screenshot? (Please blur out anything confidential).
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Scott Allison hizo un comentario,
Comentario oficial Hey everyone, I'm one of the Product Managers here at Zendesk. I really appreciate the feedback and interest in this enhancement. This is absolutely something we'd like to make happen, but unfortun...
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Scott Allison hizo un comentario,
Comentario oficial Thank you everyone for your continued input here, it's truly appreciated. We don't have any enhancements planned in this area currently, but do have a couple of capabilities that we think can solve...
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Scott Allison hizo un comentario,
Reposting my latest update, as it's pinned on the first page and may have been missed: Thanks everyone for your continued interest in this important functionality. About a month ago we released our...
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Scott Allison hizo un comentario,
Heather Rommel Thanks for the question! We don't currently have confirmed plans to do that unfortunately. It would be great if you could submit this as a new idea in our Community, so others can fi...
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Scott Allison hizo un comentario,
Alek Reed This was actually released a couple of months ago! I should've updated this thread at the time. Sorry about that. The announcement about it is here.
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Scott Allison hizo un comentario,
Thank you Elizabeth. You are right, the main thread is here. I would also like to add that some of our partner apps are a good solution to this.
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Scott Allison hizo un comentario,
Comentario oficial I'm one of the Product Managers here at Zendesk. Thank you all for your feedback, it's truly appreciated. We don't have any current plans to address this request, but we do regularly review request...