Scott Allison
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Última actividad
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Resumen de la actividad
Última actividad de Scott Allison-
Scott Allison hizo un comentario,
Brittany Mandel I know you've been waiting for years, and I completely understand your frustration. I was a Zendesk customer myself once upon a time. But please rest assured we're all working hard ...
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Scott Allison hizo un comentario,
Fabien BONHOMME This has now been fixed, the SLA column header is now just "SLA". Merci!
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Scott Allison hizo un comentario,
This has now been fixed. Merci!
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Scott Allison hizo un comentario,
Miguel Grilo It's on the roadmap for later this year. I'll share an update once the work is in progress and we're closer to an early access launch.
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Scott Allison hizo un comentario,
Fabien BONHOMME We're working on that right now! Thanks for your patience.
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Scott Allison hizo un comentario,
Quick update to let you know that we have updated the column header in Italian from "Prossima violazione dello SLA" to simply "SLA". We've also done that in most other languages too, with a handful...
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Scott Allison hizo un comentario,
I'm one of the Product team here at Zendesk. Thanks Henri Mercier for bringing this to our attention! It was actually our intention to shorten the title of the column to just SLA, but an issue with...
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Scott Allison hizo un comentario,
Michael R I just tested it in my own test account and it seems to be working as expected. Please check your account setting and see if someone has perhaps turned off manual ordering.
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Scott Allison hizo un comentario,
Geordyn Ader Thanks for the question! My comment from October last year is at the top of the previous page so you may have missed it. You are right that SLAs has gone without investment for a while...
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Scott Allison hizo un comentario,
John Evans Thank you for your feedback, I truly appreciate it. I just posted an update that we're going to invest in CSAT later this year, but I don't yet know if this use case will be something we...