Tess French

1. Comunidad
2. Feedback - Admin Center
3. Filter option to show users that are consuming any Zendesk lic.

Hey Michael Cardamone, Thank you for providing your feedback. We appreciate it. Happily, our team already has plans to introduce a filter that will allow you to view all team members who are using ...

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• Tess French
• Creación 10 de mayo de 2023 04:10
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. Bulk manage user permissions

Thank you for the feedback! I've noted it and will share it with the team. Bulk management of roles is on our roadmap, and feedback like this helps us prioritise it against other features. 

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• Tess French
• Creación 15 de febrero de 2023 07:46
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. Team Members Page Groups Management

Hi there Trae, Thank you, this is excellent feedback; I have noted it and will share it with the team. Adding groups to our team member pages in Admin Center (and improving that overall flow) is on...

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• Tess French
• Creación 14 de febrero de 2023 23:17
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. Bug when selecting Manage user in Support link

Hi there Rachel SellerThis issue has been fixed; you'll now see "Manage in Support" no matter how you get to a team member's profile. Thank you so much for your feedback.- Tess 

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• Tess French
• Creación 11 de octubre de 2022 02:50
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. New team page functionalities

Hi Scott Anderson Thank you for your feedback. Good news; export is our current priority. You can vote on the exporting function over here, and perhaps let us know if there are any specific ways yo...

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• Tess French
• Creación 4 de septiembre de 2022 23:42
• 0 votos

1. Zendesk updates
2. Announcements
3. Announcing the new Team members page

An update for you K Zee Testing;  While we don't yet display tags, you can use the search box to view team members by tags by typing in something like: tags:wholesale Where "wholesale" is the name ...

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• Tess French
• Editado 29 de agosto de 2022 06:42
• 0 votos

1. Comunidad
2. Feedback - Admin Center
3. New team page functionalities

Hey there!We're planning to add tags to the team page alongside a way for you to customise the columns, so you can change the data on this page to fit your needs. The less exciting news is that thi...

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• Tess French
• Editado 29 de agosto de 2022 06:35
• 1 voto

1. Zendesk updates
2. Announcements
3. Announcing the new Team members page

Hi there team!Jahn Bronilla - We're working on Export currently with plans to release in 2023. Unfortunately, Tom and I can't be more specific on the dates.  Christopher Wooten To get features to y...

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• Tess French
• Editado 19 de agosto de 2022 03:56
• -1 votos

1. Comunidad
2. Feedback - Admin Center
3. New Team Members View Doesn't Show Seats Used

Hey there Brian, The new Team Members page has now been released! It includes a "Seats remaining" panel in the top right that will hopefully make understanding seat use a bit clearer.  Thank you ag...

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• Tess French
• Creación 17 de agosto de 2022 04:38
• 2 votos

1. Comunidad
2. Feedback - Admin Center
3. Team Members Page - User Count

Hi Meg, The new Team Members page has now been released! It includes a "Seats remaining" panel in the top right that will hopefully make understanding seat use a bit clearer.  Thank you again for y...

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• Tess French
• Creación 17 de agosto de 2022 04:38
• 0 votos