Búsquedas recientes


No hay búsquedas recientes

Michael Bui's Avatar

Michael Bui

Incorporación 15 abr 2021

·

Última actividad 13 feb 2023

Seguimientos

0

Seguidores

0

Actividad total

10

Votos

3

Suscripciones

4

RESUMEN DE LA ACTIVIDAD

Última actividad de Michael Bui

Michael Bui creó una publicación,

Publicación Feedback - Ticketing system (Support)

We would like to see the Agent Workspace composer window have the ability to save resizing.

The composer window in Agent Workspace, when expanded, does not remain the same size when you exit a ticket or open a new ticket. As a result, the window requires resizing multiple times a day depending on conversation size. The size of the window is also different depending on monitor size so for some agents, resizing is required more often than others.

 

Publicado 29 jul 2022 · Michael Bui

3

Seguidores

3

Votos

2

Comentarios


Michael Bui hizo un comentario,

ComentarioExtending Zendesk

The time tracking app used to work on the Zendesk mobile app but not longer appears to be visible in it, nor can your record the time spent.

Is time tracking still available for the Zendesk mobile app?

Ver comentario · Publicado 27 jul 2022 · Michael Bui

0

Seguidores

0

Votos

0

Comentarios


Michael Bui creó una publicación,

Publicación Q&A - Tickets and email

When printing a ticket, some tickets print header and body of ticket on 1 page and some tickets print the header on one page and body on a second page.

We are unable to understand why some print over a minimum of two pages and we are unable to make it all print on 1 page.

Publicado 22 mar 2021 · Michael Bui

0

Seguidores

2

Votos

1

Comentario