Kalle Windefalk

1. Comunidad
2. Feedback - Help Center (Guide)
3. Follow article feature to notify users of article content updates

+1

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• Kalle Windefalk
• Creación 5 de julio de 2020 12:41
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Feedback: Pathfinder

We also need this app.

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• Kalle Windefalk
• Creación 30 de junio de 2020 20:53
• 1 voto

1. Comunidad
2. Feedback - Help Center (Guide)
3. Feature Request: Add a notification banner to Help Center

+1

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• Kalle Windefalk
• Creación 22 de junio de 2020 08:03
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Internal Comments on Guide Articles

Must have!  I'm trying to go all in KCS but this is an obsticle. We need to be able to at least have a agent-only-article-field where we can link and connect to internal articles on how to solve th...

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• Kalle Windefalk
• Creación 20 de junio de 2020 15:06
• 4 votos

1. Comunidad
2. Feedback - Voice (Talk)
3. Agent Talk status for reporting purposes

+1

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• Kalle Windefalk
• Creación 10 de junio de 2020 05:16
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Additional Bulk Article - "Publish in section"

Agree. I'm in the same situation as @... and @...

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• Kalle Windefalk
• Creación 2 de abril de 2020 06:37
• 2 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Customize Help Center "Follow section" email notification

I would like to see a more dynamic feature (at least the ability to turn it on/off). What about Hi-light paragraphs, text or images or whatever, that has been changed in the last update that genera...

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• Kalle Windefalk
• Creación 19 de junio de 2019 18:17
• 0 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. Functionality to pause an SLA

I also agree with all of the above. Please prioritize this Zendesk.

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• Kalle Windefalk
• Creación 10 de octubre de 2018 18:15
• 2 votos

1. Comunidad
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

It would be awesome to have the SLA functions beside the NKI stats.

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• Kalle Windefalk
• Creación 25 de enero de 2018 16:22
• 0 votos

1. Comunidad
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

+1 for this. 

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• Kalle Windefalk
• Creación 5 de mayo de 2017 07:16
• 0 votos