Sam Johnson
I'm a Zendesk product owner at Achievement First, a set of high-performing charter schools across NYC, Connecticut, and Rhode Island. Our organization has used Zendesk Enterprise since 2015, primarily including Support, Guide, and Explore.
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Actividad reciente de Sam Johnson-
We would love to be able to spawn multiple child tickets in one go if possible. Most applicable use-case for us is: Manager submits ticket to Finance that their direct report is leaving the organiz...
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Agree with Randy Little here, our team started using LovelyViews a couple years back, it's a super cheap app and does most everything the folks here have been asking for. Would love for Zendesk to ...
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Hey team, Is there currently a way to enable content blocks for all articles? Making more use of them but getting frustrated having to enable it each and every time.
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Hi everyone! I'm Sam Johnson, an Associate Director of Systems & IT Support at Achievement First, a collection of high-performing charter schools in New York City, Connecticut, and Rhode Island. I'...