Ruddy DEROSIERS

Bonjour,

Est-ce que sur le nouveau dashboard les boutons suivants vont redevenir cliquables comme avant pour afficher directement la liste des tickets concernés ?

 

De plus, dans l'ancien modèle il était affiché un % satisfaction, va t'il revenir ?

Merci beaucoup

John DiGregorio

Have you inserted the script in your document.head ?

also

sorry for the wrong answer, (); are missing behind the hide

else {

$("#360003482932").hide();

}

 

 var i = 0;
     var checkExist = setInterval(function() {
     i++;
     if ($("a.nesty-input").length){
     clearInterval(checkExist);
     $("a.nesty-input").each(function() {
     $(this).bind( "click", function() {
     for (var c in HelpCenter.user.organizations) {
     if (HelpCenter.user.organizations[c].name.substring(0,8) === "Managers"){
     $("#360003482932").show;
     } 

else {

$("#360003482932").hide;

}
     
     //reserve space for additional organizations 
     }
     
     });
     });
     }
     if (i > 10){
     clearInterval(checkExist);
     }
     }, 100);

or perhaps modify your code with something like :

if organization.name === "Managers" 

{ form.show }

else { form.hide }

Damon Maranya

can you try tu put your code at the top avec your script.js, like this ?

Hello Rocky,

You can make something like This : 

This will insert an image on each agent's comment

Hi Damon Maranya,

i checked your code and i think i found your error.

Try to remove lines 489 and 502

Your code has to start with your var i=xxxxxxx and finish with },100);

Hi Damon Maranya,

try to replace the line 489 with this : 

$("360003482932").hide();

instead of $("360003482932").remove();

Erica Dyson librairy is not yet implemented but you can use external image in your articles.

In your articles click on the source button :

Then, you will be able to add external image like this : 

But you must have a server accessible through internet to do this.

And then, when you will modify your images, they will be modified on your articles