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Danny Cohen
Incorporación 15 abr 2021
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Última actividad 27 oct 2021
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Última actividad de Danny Cohen
Danny Cohen creó una publicación,
User story: customer needs to be able to click on a phone number displayed on our article to quickly call for support
repro of error: content team creates hyperlink in article editor with the "tel:####" link and publishes it. User goes to the article and clicking the number does nothing
click to call works for links that are hard coded in the HTML of pages but not in {{article.body}} content.
Publicado 11 dic 2020 · Danny Cohen
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Danny Cohen hizo un comentario,
+1 For this feature. It's not practical to add agents into many groups when we want to restrict the tickets that need to be restricted and worked by only one group.
@... for visibility.
Ver comentario · Publicado 30 jun 2020 · Danny Cohen
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Danny Cohen hizo un comentario,
Thanks for the help everyone! I was able to manually find all the strings in all the languages enabled using the inspect tool in Chrome.
I was just hoping that there was a key for this phrase in the t (translation) helper for the Help Center.
Ver comentario · Publicado 02 abr 2019 · Danny Cohen
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Danny Cohen hizo un comentario,
@vladan, quick question:
Do you know if the ".notification-text" is localized? Or does it change when the HC language is changed?
We have a script with this logic to determine if we should show a section:
We're noticing that this section is not appearing in our help centers when different languages are set, but only when english is set.
Ver comentario · Publicado 01 abr 2019 · Danny Cohen
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