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동현 이
Incorporación 15 abr 2021
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Última actividad 19 nov 2024
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동현 이 hizo un comentario,
hi, what if I'm not in the situation where I cannot migrate to Messaging?
How can I count the actual dropped chats?
Ver comentario · Publicado 19 nov 2024 · 동현 이
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동현 이 hizo un comentario,
I am conducting a project where this messaging trigger needs to send the message to the unserved custmers only.
Just like WENDY YELSIK and Dean Cuthbert's cases.
Would there be a function to recognize the customers are served even after trigger has been fired?
Ver comentario · Publicado 22 oct 2024 · 동현 이
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동현 이 hizo un comentario,
Hello Greg Katechis
As 김소라 mentioned above, the issue is not resolved yet.
Are there any updates?
Thanks for your assistance.
Donghyun
Ver comentario · Publicado 07 may 2024 · 동현 이
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동현 이 hizo un comentario,
I would also like to know how to turn this off.
I do not wish to send the chat transcript to the end-users.
Ver comentario · Publicado 11 jul 2022 · 동현 이
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동현 이 hizo un comentario,
Hi @...,
Yes. I tried adding the channel ID as a whole address https://youtube.com/user/farland001
and just adding farland001 to the channel ID.
However, the ticket did not create in my Zendesk instance.
I created a view just for youtube channel with the following condition:
Status - New
Channel - Utickets
Am I doing something wrong here?
Appreciate your support.
Ver comentario · Publicado 18 feb 2021 · 동현 이
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동현 이 hizo un comentario,
Hello, @...
Thanks for your comment.
I did, however, it did not work on my end.
Would there be any guidance regarding U-ticket integration?
I followed all the steps from the 'how to install'
Regards,
Donghyun
Ver comentario · Publicado 17 feb 2021 · 동현 이
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동현 이 hizo un comentario,
Youtube is a key SNS these days.
Companies are creating their own Youtube channel and communicate through Youtube videos.
I think this feature is necessary.
Perhaps develop it under the category of 'channel'? and receive it as a ticket?
Please update if there's a plan to develop!
Ver comentario · Publicado 17 feb 2021 · 동현 이
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