Luke Bradshaw
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Última actividad de Luke Bradshaw-
Luke Bradshaw hizo un comentario,
Hi there, My agents also face this issue, which is rather annoying as it just requires more environment hopping, to confirm a message has not been missed, as suggested by other customers here In ZD...
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Luke Bradshaw hizo un comentario,
Audio recording attachments do not come through in tickets either. Please consider adding this, as it's absence largely defeats the purpose of the integration if our agents have to leave Zendesk to...
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Luke Bradshaw hizo un comentario,
Thanks @... For some reason reporting section in Support was not populating with the 'terms' until I chose a specific 'brand' from the drop-down. Now that I've done that I can switch back to 'all' ...
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Luke Bradshaw hizo un comentario,
@... was there any updates regarding Explore and the ability to see end-user Search terms for Zendesk Guide? would be really handy to have this back now that Insights is fully defunct and there is ...