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Agyeman Danso
Incorporación 15 abr 2021
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Última actividad 25 sept 2024
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Última actividad de Agyeman Danso
Agyeman Danso hizo un comentario,
Lisa Kelly I would like to opt out of moving to workspace. How can I do that. Our team has 0 need for chat, ai bots, etc.
Ver comentario · Publicado 25 sept 2024 · Agyeman Danso
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Agyeman Danso hizo un comentario,
Thank you for finally adding this feature been waiting for years.
Ver comentario · Publicado 29 ago 2024 · Agyeman Danso
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Agyeman Danso hizo un comentario,
Thanks this was very helpful. Updated my CSS. Simple enough.
Ver comentario · Publicado 30 jun 2023 · Agyeman Danso
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Agyeman Danso hizo un comentario,
Any way to have 2fa send code to email addresses?
Ver comentario · Publicado 01 jun 2022 · Agyeman Danso
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Agyeman Danso hizo un comentario,
Any updates on this feature? We would at minimum like to have the exact same status' on both agent side and end user side.
Support Ticket | Help Center request |
New | New |
Open | Open |
Pending | Pending |
On-hold | On-hold |
Solved | Solved |
Closed | Closed |
Ver comentario · Publicado 27 may 2022 · Agyeman Danso
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Agyeman Danso hizo un comentario,
Any updates on this? We really want our end users to see the same status as the agents. Not sure why anyone would have ever created the status' to be different, it doesn't make any sense. Lets fix this please.
Ver comentario · Publicado 25 may 2022 · Agyeman Danso
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Agyeman Danso creó una publicación,
Ability to customize or mimic the support ticket statuses Help Center users.
Not sure why we wouldn't just have the same status' on both sides. If a ticket is On-hold on agent side, it should say On-hold on the end users side too.
Support Ticket | Help Center request |
New | Open |
Open | Open |
Pending | Awaiting your reply |
On-hold | Open |
Solved | Solved |
Closed | Solved |
Publicado 25 may 2022 · Agyeman Danso
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Agyeman Danso hizo un comentario,
Please tell me you are all working on this.
Ver comentario · Publicado 25 may 2022 · Agyeman Danso
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