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Matt Carrington's Avatar

Matt Carrington

Incorporación 15 abr 2021

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Última actividad 22 oct 2021

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10

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4

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3

RESUMEN DE LA ACTIVIDAD

Última actividad de Matt Carrington

Matt Carrington hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)

Yes I agree.  We have just moved to ZenDesk Workspaces and immediate feedback is that its very time consuming having to scroll to the bottom of the page.
Is there any update on this?

Ver comentario · Publicado 18 ago 2020 · Matt Carrington

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Matt Carrington hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

I agree with the above, this is a real issue for many customers and it would be good to know that its being investigated at least.

Ver comentario · Publicado 30 ene 2020 · Matt Carrington

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Matt Carrington hizo un comentario,

Comentario de la comunidad Feedback - Voice (Talk)

I agree, this is a significant stumbling block for using ZenDesk Talk.  Our agents are having to wait on the phone for considerable amount of time for the transfer to be answered and this is wasting the agents time.

ZenDesk, can this please be added to your Dev Roadmap!!

Ver comentario · Publicado 13 dic 2019 · Matt Carrington

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