Chris Boyd
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Actividad total74
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Resumen de la actividad
Última actividad de Chris Boyd-
Chris Boyd creó una publicación,
Banning users in messaging
We are using Zendesk Messaging with the Agent Workspace and have completely lost the ability to: 1. ban users by email2. ban users by IPOur agents are now being subjected to multiple, repeated, abu...
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Chris Boyd hizo un comentario,
It's another +1 from me.Language and translation is a core part of our business and products, so having no control over Flow Builder texts is really disappointing and could potentially affect our b...
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Chris Boyd creó una publicación,
Deeplink to Article in Support SDK (iOS)
Hi,We will be running a notification in our app with a link to a help centre article, and we would prefer if the help centre article opened in the Zendesk Support SDK, rather than opening the mobil...
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Chris Boyd hizo un comentario,
Hi @..., is there an update on the release timeline for the Gather dataset in Explore?
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Chris Boyd hizo un comentario,
Lots of votes to add this to the AW! Any word from a Zendesk Product Manager - is it on the roadmap?
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Chris Boyd hizo un comentario,
This is the most frustrating missing feature among our team. Please add it to the Agent Workspace 🙏🏻