Chris Boyd
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Última actividad de Chris Boyd-
Chris Boyd hizo un comentario,
Hi!I notice in the latest Copenhagen theme (3.10) the document.addEventListener function seems to have been replaced with window.addEventListener which means that the below method of changing the '...
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Chris Boyd creó una publicación,
Banning users in messaging
We are using Zendesk Messaging with the Agent Workspace and have completely lost the ability to: 1. ban users by email2. ban users by IPOur agents are now being subjected to multiple, repeated, abu...
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Chris Boyd hizo un comentario,
It's another +1 from me.Language and translation is a core part of our business and products, so having no control over Flow Builder texts is really disappointing and could potentially affect our b...
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Chris Boyd creó una publicación,
Deeplink to Article in Support SDK (iOS)
Hi,We will be running a notification in our app with a link to a help centre article, and we would prefer if the help centre article opened in the Zendesk Support SDK, rather than opening the mobil...
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Chris Boyd hizo un comentario,
Hi @..., is there an update on the release timeline for the Gather dataset in Explore?
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Chris Boyd hizo un comentario,
Lots of votes to add this to the AW! Any word from a Zendesk Product Manager - is it on the roadmap?
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Chris Boyd hizo un comentario,
This is the most frustrating missing feature among our team. Please add it to the Agent Workspace 🙏🏻