Anh Le

1. Comunidad
2. Feedback - Help Center (Guide)

It's a must-have feature for every article.

• Anh Le
• Editado 8 de septiembre de 2022 16:48
• 4 seguidores
• 3 comentarios
• 7 votos

1. Comunidad
2. Feedback - Ticketing System (Support)

Users often start the conversation on Twitter chat or Facebook messenger by "hi, hello, help", etc. So I suggest that we have a setting to only create new ticket if the first message is long enough.

• Anh Le
• Creación 21 de septiembre de 2021 14:00
• 2 seguidores
• 1 comentario
• 2 votos

1. Comunidad
2. Feedback - Ticketing System (Support)

I'd like to request the link between user field and ticket field Ex: I have "User Device" drop-down field in my custom ticket field. The agent or user will fill this field when they work on the tic...

• Anh Le
• Creación 24 de febrero de 2016 17:18
• 54 seguidores
• 59 comentarios
• 78 votos