Ifra Saqlain

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

share the public URL I wanna see the issue, did you add custom CSS or JS in your theme?

• Ver comentario
• Ifra Saqlain
• Editado 24 de marzo de 2023 20:54
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi Michelle Izatt, See the screenshot:   <div class="comment-form-controls">  {{input type='submit' class="button button-large"}}</div>Screenshot:

• Ver comentario
• Ifra Saqlain
• Editado 24 de marzo de 2023 13:58
• 1 voto

1. Comunidad
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Done!

• Ver comentario
• Ifra Saqlain
• Creación 22 de marzo de 2023 17:25
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Thanks Nicole!  

• Ver comentario
• Ifra Saqlain
• Editado 22 de marzo de 2023 17:25
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Nicole I just tried again: URL   It is working, subject field already hidden in the form, I pasted that code and that is working.      

• Ver comentario
• Ifra Saqlain
• Editado 22 de marzo de 2023 17:24
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Hey Nicole, copy and paste the given code and see the output: $("#request_subject").val("New request");$("#request_custom_fields_12929052282519").keyup(function(event) {  var stt = $(this).val();  ...

• Ver comentario
• Ifra Saqlain
• Editado 20 de marzo de 2023 07:47
• 1 voto

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

No worries c.keefe, Use this updated code where I replaced  ".container-inner" to "#custom-blocks"   Updated Code: if (window.location.href.indexOf("en-gb") > -1) {  document.querySelector("#custom...

• Ver comentario
• Ifra Saqlain
• Creación 19 de marzo de 2023 18:38
• 0 votos

1. Comunidad
2. Tips from users - Zendesk Suite
3. Prefill and hide Subject & Description fields of specific form on New Request Template

Nicole, can you share public URL of your HC? I wanna see.

• Ver comentario
• Ifra Saqlain
• Editado 17 de marzo de 2023 16:09
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi c.keefe,  Now I'm getting your point, you wanna hide the shared div with all the child elements of it when locale is English (GB). Add the given code to your script.js file at the bottom. if (wi...

• Ver comentario
• Ifra Saqlain
• Editado 17 de marzo de 2023 16:00
• 0 votos

1. Comunidad
2. Zendesk Suite Q&A
3. Is there a way to limit search results to show up from within a section?

Hi @David Harris, I'm Ifra :) To get the sidebar you can use the given code: Theme API version 2     Go to the search_results_page.hbs file and add the following code.  <aside class="search-results...

• Ver comentario
• Ifra Saqlain
• Editado 17 de marzo de 2023 15:41
• 0 votos