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System Automation (Chee Lee)
Incorporación 15 abr 2021
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Última actividad 22 oct 2021
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Última actividad de System Automation (Chee Lee)
System Automation (Chee Lee) hizo un comentario,
Hi Nicole,
We would like to be able to measure the amount of 'Online Time' an Agent has with Zendesk Talk through the Zendesk Explore (Talk Dashboard). With this data, we would like to be able to calculate the amount of 'Online Time' an agent has been online for the day, weeks, months, up to a year.
Thank you,
Chee
Ver comentario · Publicado 03 oct 2019 · System Automation (Chee Lee)
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System Automation (Chee Lee) hizo un comentario,
+1 On this as well. We would like this to be available for to us to measure.
Ver comentario · Publicado 03 oct 2019 · System Automation (Chee Lee)
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