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Gareth Foster
Incorporación 15 abr 2021
·
Última actividad 18 mar 2024
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10
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4
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3
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Última actividad de Gareth Foster
Gareth Foster hizo un comentario,
Hi Mary,
Our particular use case is to delete closed tickets after 7 years.
And if that user has no other associated tickets, then delete the user too.
Thanks,
Gareth
Ver comentario · Publicado 17 oct 2022 · Gareth Foster
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Gareth Foster hizo un comentario,
Have added shredder pro and it does what we need it to. Shame it adds $50 NZD to our monthly billing for Zendesk.
Ver comentario · Publicado 07 oct 2019 · Gareth Foster
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Gareth Foster hizo un comentario,
There should be some options to automatically process suspended tickets based on "cause of suspension".
eg. Automated response emails could be deleted
eg. Received from support address could have a different requester assigned
eg. detected in email loop could be deleted
and so on..
Ver comentario · Publicado 07 oct 2019 · Gareth Foster
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